4 Keys to Telling a Great Brand Story That Increases Sales

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Previously this year, Lindsay McCormick experienced the kind of difficulty that most business people would adore to have, but it was a challenge just the exact. She’d designed a multimillion-greenback organization, Bite, with products that disrupted the sleepy tooth treatment market and a wonderful model tale. Bite was now increasing into other locations of personal care. McCormick and her staff had to figure out how to rebrand.


McCormick launched Chunk in 2018 with $6,000 in cost savings and a first-of-its-type product or service–toothpaste tablets–made to support maintain applied toothpaste tubes out of landfills. The immediate-to-consumer corporation has grown steadily, including far more goods like mouthwash, toothbrushes, and a whitening gel. An visual appearance on Shark Tank, when she turned down a deal with Mark Cuban and Kevin O’Leary, did not hurt.

Previous month, Bite launched a further ground breaking merchandise: the first 100% plastic-free deodorant with compostable refills. Thanks to how she and her team experienced designed a powerful brand story, the answer to how to industry their new product was appropriate in entrance of them.

Telling a Good Model Tale

McCormick had the idea for Bite when she was touring a great deal for her job as a Television set producer. At dwelling, she was utilizing as a lot of all-natural goods as probable and making an attempt to dwell a zero-waste lifestyle, but whilst she was on the road she noticed how several toothpaste tubes she was tossing out. She determined to come across a much more sustainable alternative.

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She started speaking to dentists, mastering about chemistry, and mixing up the natural components she purchased at Complete Meals and on the net to make toothpaste tablets in her kitchen. McCormick started advertising them on Etsy and on a Shopify web page. Her boyfriend–now her business enterprise spouse–built labels and a internet site. Once a online video they’d produced went viral on Fb, gross sales skyrocketed. McCormick went from a few thousand bucks in revenues in general to $200,000 in income the week following the video clip went stay.

Further than acquiring a great new product, McCormick also made a brand tale that has lessons for other client brands, primarily mission-driven kinds. Here are 4 critical classes from Bite’s branding.

Seize Your Brand’s Eyesight in its Title

Attracting purchasers in a crowded marketplace is tough. Coming up with a identify that is effortless-to-don’t forget, catchy, and captures your brand’s identification is a challenge that many brands fall short. Bite’s name hits all people buttons. It also centered the brand in its field. And although that offers the model with a challenge as it expands, it is nonetheless truly worth achieving for a identify that does the same for your company. 

Make clear Your Mission in Straightforward Terms

Even the most environmentally conscious customers never want to be given a lecture on weather alter even though they’re shopping. They do want to know your brand’s mission and values, having said that. Uncover straightforward-to-comprehend but compelling techniques to showcase your mission on your household web site or packaging, and depart the further dives for other internet pages on your web-site, web site posts or videos. Bite encapsulated the have to have for its initially merchandise with a one statistic on its site, reporting that about 1 billion toothpaste tubes wind up in landfills each calendar year. Obtaining a crystal clear metric or comparison can be a wonderful way to sign ideal absent what matters to your enterprise. Just really don’t make the miscalculation of promoting your mission so a lot that individuals really don’t know what’s great about your solutions. That can do the job for businesses who are very first with a mission-pushed strategy, this sort of as the Invest in One particular Give A person design that Tom’s Footwear popularized, but individuals cases are exceptions. 

Style and design to Market

Eco-helpful models typically settle for somber colors or uninspired layout. Which is a error. “You can have the most sustainable merchandise in the world, but if no just one purchases it, it is not going to help something,” mentioned McCormick. Whether or not its pictures that captures the spirit of adventure for a brand name like Patagonia or the color and playfulness that characterizes sock corporation Bombas’ marketing, style is a essential aspect of your model story. Design and style really should subtly reflect your company’s values as very well as attract your goal buyers. Bite’s web page and packaging has a crisp, present day and millennial-pleasing layout that is appropriate in line with its mission of a cleaner planet in the potential.

Be Clear with Your Customers 

McCormick reported one more essential to Bite’s manufacturer story was how the corporation communicated with its clients from the beginning. When buyers had a concern on social media, McCormick and her team built sure to offer specific responses. “When you are an eco-welcoming organization you get consumers who want to know anything,” she explained. “If someone’s inquiring why it charges far more, we break down the charges of uncooked elements for a conventional toothpaste as opposed to ours: we use glass as an alternative of plastic, and we are designed in the U.S. where we pay residing wages as opposed to overseas. By training and transparency we’ve been ready to continue to keep the story digestible for men and women.”

Rebranding for the Upcoming Chapter

When faced with rebranding Chunk to sign its shifting into deodorant–and more parts of private treatment in the potential–McCormick and her crew stuck to their brand name worth of transparency with prospects by means of the course of action. “A rebrand is constantly risky, it can be a good deal of function internally and I desired to be positive our customers felt like they were aspect of our journey,” she explained.

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Bite’s products line may possibly be growing, but its main mission of sustainability was not shifting at all. McCormick created on that basis–devoid of providing up the company’s title–to rebrand Bite as “Because It’s the Earth.” 

“Re-branding Chunk as an acronym for ‘Because It really is The Earth’ was definitely significant to replicate our organization likely from oral treatment into particular treatment,” stated McCormick. “Our to start with item outside of oral treatment is our deodorant which is the very first to be equally plastic-cost-free and have compostable refills. Again in 2018, our toothpaste tablets served force the oral treatment field in a more sustainable course and we want to do the identical in individual care.” 

Just as Bite marketed its original toothpaste tablets with a range that made its goal crystal clear, the new deodorant, the enterprise claimed, will assist struggle the 15 million lbs . of plastic deodorant packaging that ends up in our landfills and oceans each calendar year. 


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